Frequently Asked Questions
Answers to all your questions about fb077
From opening an account to depositing with bKash, bonuses, slots, and responsible gaming — detailed answers to the most frequently asked questions about fb077, all in one place.
fb077 is committed to providing a safe, fast, and entertaining online gaming experience for players in Bangladesh. In the Q&A section below, we have provided detailed answers across five topics — account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming — so you can easily find the right information.
Section 01
Account and Registration
To open an account at fb077, you need an active mobile number and a valid email address. Fill in your name, date of birth, and preferred payment method details in the registration form. If all information is entered correctly, your account will be active within just a few minutes. Please note that fb077 is for people aged 21 and above only.
No, according to fb077 rules, each person may open only one account. Attempting to create multiple accounts using the same mobile number or email may result in those accounts being cancelled and bonuses being forfeited. If you have any issues, contact our 24/7 live chat support.
Click the "Forgot Password" option on the login page and enter your registered mobile number or email. A verification code will be sent within a few minutes. Use that code to set a new password. If you have trouble, get help from fb077's live chat support — we provide assistance in Bengali 24/7.
First, check your internet connection and clear your browser cache. Make sure you are using the correct mobile number and password. Entering the wrong password multiple times may temporarily lock your account. In that case, contact our support team via fb077 live chat and we will resolve the issue quickly.
In general, changing core information (name, date of birth) after registration requires assistance from our support team. For changes to contact details such as email or mobile number, please also submit a request via live chat. fb077 verifies your identity to ensure the security of your account.
Section 02
Deposits and Withdrawals
Deposits from bKash to fb077 are generally instant. Your account balance is credited within a few seconds of a successful payment. If there is a delay for any reason, wait a few minutes and if the balance still has not appeared, contact live chat with your transaction ID.
The minimum deposit amount at fb077 for all payment methods — bKash, Nagad, Rocket, and Upay — is ৳300. Attempts to deposit below this amount will not be processed. To receive the welcome bonus, the first deposit must be ৳300 or more.
Log in to your fb077 account, go to the deposit section, and select Nagad. Send money from your Nagad app to the fb077 Nagad number displayed. Include your fb077 user ID as the reference. Once the transaction is complete, the balance will be added to your account automatically.
Withdrawal requests from fb077 are generally processed within 10 to 45 minutes. The minimum withdrawal amount is ৳1,000. Processing may take slightly longer at night or during high-traffic periods, but funds typically arrive within this timeframe.
fb077 does not charge any deposit or withdrawal fees. However, your mobile banking provider's own charges may apply for transactions from your bKash, Nagad, Rocket, or Upay account. For bank transfers, the standard fees of Dutch-Bangla Bank or BRAC Bank apply.
If more than 45 minutes have passed and the money has not arrived, contact fb077 live chat. When you get in touch, have your withdrawal request ID, amount, and mobile banking number ready. Our support team is available 24/7 in Bengali to resolve issues.
Section 03
Games and Rules
Go to the cricket section on fb077 and select a BPL match. You can place pre-match bets before the match starts and live bets while the game is in progress. Set your bet amount and confirm. If your bet wins, the payout is credited directly to your fb077 account balance.
Yes, all slot games at fb077 can be easily played from a mobile browser. There is no need to download a separate app — just log in to fb077 in your mobile browser. Popular slots from PG Soft, JILI, and Pragmatic Play are optimized for mobile.
RTP, or Return to Player, is the theoretical percentage of total wagers that a game returns to players over the long term. All games at fb077 run according to each provider's own tested and verified RTP. This is not a guarantee of winning on every spin, but rather an indicator of long-term average results.
Yes, in the live casino section of fb077, you have the opportunity to play in real time with trained dealers in the live studios of Evolution Gaming and Ezugi. Games are streamed live in high-definition video, making the experience fully realistic and transparent.
Yes, fb077 offers live betting on T20 World Cup, IPL, and other international cricket tournaments. During the match, you can bet on various markets including wickets, runs, and the next over. Odds update in real time, so you can make decisions based on the situation after every ball.
Section 04
Bonuses and Promotions
When you open an account at fb077 for the first time, the welcome bonus is applied automatically on your first deposit. You will receive a 100% bonus on your first deposit up to ৳10,000. This means if you deposit ৳10,000, you can start playing with a total of ৳20,000. A 20x wagering requirement must be met before the bonus can be withdrawn.
A 20x wagering requirement means you must wager 20 times the bonus or deposit amount before the winnings from that bonus become withdrawable. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets before the winnings earned from that bonus can be withdrawn. The deposited amount is outside this requirement.
Once you open an account at fb077, you are automatically enrolled in the VIP program starting at the Bronze level. Through regular play, you can progress from Bronze to Silver, Gold, Platinum, and Diamond. Weekly cashback benefits increase at each level — at the Diamond level, you can receive a maximum weekly cashback of 1.2%.
Under the fb077 VIP program, cashback is credited to your account on a set day each week. Cashback starts at 0.2% at the Bronze level, then 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and a maximum of 1.2% at Diamond. Cashback can be used directly for playing.
In general, the fb077 welcome bonus and promotional bonuses can be used on most slots and casino games. However, some games or game categories may be counted differently for wagering requirements. Please read the bonus terms and conditions carefully, and if you have questions, ask our support team via live chat.
Section 05
Security and Responsible Gaming
Yes, fb077 uses SSL encryption technology to keep all your personal and financial information secure. Your data is never sold or shared with third parties. As a secure and reliable platform, fb077 follows the highest data protection standards.
Yes, fb077 is strictly for people aged 21 and above. An age verification process is carried out during account registration. Registration by minors is completely prohibited, and suspicious accounts are investigated and acted upon accordingly.
Yes, fb077 believes in responsible gaming. If you feel you need a break, let our support team know via live chat. We can suspend your account for a specific period or permanently. Visit our responsible gaming page for more details.
Being unable to stop even after repeated losses, losing focus on family or work, and borrowing money for gaming — these can be signs of addiction. fb077 is committed to responsible gaming. Contact our live chat or email [email protected] for help. We will assist you with sensitivity.
fb077 operates games from internationally recognized providers including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others. These providers use independently tested and certified RNG (Random Number Generator) technology. As a result, the outcome of every game is completely random and unbiased.
fb077's support team provides assistance in Bengali 24/7. For any issue or question, use the live chat option on the site — it is the fastest method. To contact by email, write to [email protected]. There is no phone or WhatsApp number, so please reach out through these two channels.
Still have questions?
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